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>> we don't take the snow shovels and just haul the stuff into a trash can. we actually go through everything. we're going through those papers looking for stocks and bonds and photographs and birth certificates and things like that. >> the removal takes a seven-person crew three days to complete. >> we left him in really good shape. >> the cluttering client avoids eviction. and just months after the cleanup, they receive an unexpected call. >> out of the blue has a conversation with ron and says, i want to call and thank you for saving my life. >> shortly after we did that project, he ended u...

Things like that. >> i've never seen anything like it in my entire life. this much stuff in such a confined space was mind boggling. it was crazy. >> it was full of i guess you might want to call debris up to the ceiling just about. bags and bags of stuff. dishes, mail and everything you can imagine. as you moved into the kitchen, the kitchen was stacked with dishes and, you know, cooking utensils and pots and pans. >> the nastiest had to be the kitchen because there were a bunch of plates that they were used. they weren't washed. and they were stacked up and spoons and forks and pots and pans...

She just keeps them if they show up. >> jessica finds the mess and conditions so intolerable she seeks refuge in an isolated bedroom in the home. >> it's at the far end of the house. i've separated myself off from the house with a heavy duty shower curtain and baby gate to kind of keep the barrier between myself and the rest of the house. i keep everything in my room now, all my personal belongings, because if i leave them out they'll get destroyed and destroyed very quickly. either stuff will get put on top of it and it will get crushed or her pets might get hold of it or destroy it. things w...

It was completely packed with stuff. >> that was overflow from the house. basically when you opened up the door to the car, it was filled to the ceiling. >> i shut the door and locked it. i'm sure if you opened it up, it would all fall out. >> looked like stuff you'd find digging through the garbage. >> there was a note in there saying in is my stuff. do not take it. it's not garbage. this is my stuff. >> with the camera still rolling the group moves into the neglected home to assess the damage. >> different places in the house had different things. when you initially walked into the house, it...

Lot of trash, but also a lot of computer parts. he loved tinkering on computers and taking them apart. >> just like everything. lunch containers, soda bottles, you name it. everything you can buy at the grocery store, you bring it home and it was all there. >> a lot of paperwork. people have a huge problem with what to do with paper. >> the crew begins carefully sifting through the debris room by room. >> we don't take the snow shovels and just haul the stuff into a trash can. we actually go through everything. we're going through those papers looking for stocks and bonds and photographs and b...