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If the connection between company culture, CX and improved revenue is so clear, why aren’t we all running out to change everything about how we work?

Once considered a static digital bulletin board, intranets now have the potential to support vibrant communities which add to positive employee experiences.

PHOTO: Bruno Figueiredo | unsplash As companies plan their version of the return to the workplace, are they prepared for what to expect? More importantly, are they prepared for what their employees might expect or need? For some, the thought of once again having to spend precious time commuting or talking to people face-to-face and not through a computer screen may provoke anxiety. What might feel surreal and in the distant future will become reality before we know it — and companies need to be prepared for the feelings, reactions and expectations of their employees that will come as a...