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That's a multibillion dollar industry in this city and i want to say to the entire globe that new york is ready to do business with, to have a great vacation experience. our hotels are back up. and just being part of this great energy of this city. this is an amazing city and i think the mayor must be the cheerleader as well as during the substantive things that are needed to bring business back and this is a place open for business, and i'm ready for that challenge. my dad used to say, when the game is on the line and right now the game is on the line and i want the ball in my hand, and i'm r...
Experience as they possibly could for our guests and i want to thank them very much. now, one of the nice things for me is to see that many of our guests in online media and other types of media have recognized just how hard our crew has worked and i appreciate the patience of our guests and their ability to cope with the situation and i'd like to reiterate the apology i made earlier. i know the conditions on board were very poor. i know it was a very difficult, and i want to apologize again for subjecting our guests to that. we pride ourselves in providing our guest with a great vacation expe...
Your whole cabin so everybody wasn't standing in line. >> reporter: the carnival "triumph" was supposed to be a four-day cruise, but fire knocked out all four engines sunday leaving the ship stranded in the gulf of mexico. >> we had sewage coming in the bathrooms. the smell was horrific. there's no ac. >> reporter: most of the ship was left without power, and passengers say the toilets stopped working and then started backing up. many of the more than 4,000 people on board slept on the deck to avoid the heat and the stench inside. carnival's ceo has apologized and they're offering reimbursemen...
Tremendous effort made around the country. and mostly our team on board. i know it has been very trying for our guests, but i can tell you that our crew worked tirelessly to try and make it as good an experience as they possibly could for our guests. i want to thank them very much. now, one of the nice things for me is to see that many of our guests in online mediums and other types of media have recognized just how hard our crew has worked. i appreciate the patience of our guests and their ability to cope. i'd like to reiterate the apology i made earlier. i know the conditions on board were v...