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We wanted to stay in our same neighborhood. Cathy said, well, let me give you rachels number. Rachel just made it effortless. I didnt have to do any of the work. Rachel did it for me. The whole loan process was simple and convenient. The people at quicken loans really care. It was nice being able to call them whenever i needed to answer questions. They were on it. They were on top of everything. Quicken loans made everything super convenient and easy. So, the fact that they could work with my schedule was just wonderful. Thats why i love quicken loans. Hi, im jay farner, president of quicken loans, and were here in downtown detroit with some of our 10,000plus team members who are helping americans purchase new homes or refinance their existing mortgages. In the next halfhour, im gonna show you why millions of satisfied clients have turned to quicken loans for their refinance or new home purchase. Well meet members of the quicken loans team, and walk through our amazing mortgage process ....