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The conundrum of vulnerable clients

The conundrum of vulnerable clients
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Cover story: Inside the CII-PFS civil war

The CII stands condemned for its ‘Christmas coup’ while the PFS is charged with ‘serious and significant governance failures’. Can the two sides somehow reach a peace deal?

Financial vulnerability to rise amid spike in divorce rate

There is an increasing need for financial advice to address a large range of vulnerable circumstances emerging from the impact of divorce, according to the Financial Vulnerability Taskforce (FVT).

SimplyBiz partners with PFS taskforce to combat vulnerability epidemic

SimplyBiz will be working to tackle the ‘vulnerability epidemic’ alongside the independent Financial Vulnerability Taskforce. The taskforce was launched by the Personal Finance Society in January to address various forms of consumer vulnerability. In an update today SimplyBiz said it will encourage member firms to

SimplyBiz joins taskforce to tackle vulnerability epidemic

SimplyBiz joins taskforce to tackle vulnerability epidemic Taskforce launch in January 2021 Janice Laing: “There isn’t an area of our industry which will be untouched by the current – and growing – levels of vulnerability amongst consumers. SimplyBiz will be working with the Independent Financial Vulnerability Taskforce to tackle what the firm has described as a ‘vulnerability epidemic’. By pairing with the taskforce, SimplyBiz will encourage its firms to commit to the taskforce s nine-point charter. Some of the charter s points include acknowledging service often involve the application of specialist financial knowledge, recognising that vulnerability can manifest itself in different ways and understanding that language and terminology is important.

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