Welsh Language Scheme News Today : Breaking News, Live Updates & Top Stories | Vimarsana

When conducting public business in Wales, English and Welsh languages are treated equally.

We've launched a new consultation to review our Welsh Language Scheme, which is open for views until 8 April 2022.

It is hoped the move will strengthen engagement with rural communities across Wales

APHA) is committed to providing high quality services. Monitoring and evaluating how we deliver our services, is an important part of ensuring our customers receive a continually improving service based on feedback. Feedback may be positive (plaudits) or negative (complaints or expressions of dissatisfaction). Our service standard complaints procedure provides a formal route for you, as a customer, service user or member of the public, to bring a complaint to the attention of APHA and helps us to continually improve our services. What is a complaint A service standard complaint is a spoken o...

Welsh language The Welsh Language Act 1993 places a legal requirement on all public bodies to give both Welsh and English equal status in the conduct of their business with any persons living in Wales. As a result of this legislation, HM Revenue & Customs (HMRC) created the Welsh Language Scheme, which sets out how HMRC will meet the requirements of the Act. Claim packs and some forms are available in Welsh as part of this scheme. Welsh service provider The Welsh service provider is split into two areas - the Welsh Contact Centre and the Welsh Language Unit. Welsh Contact Centre