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Technology has made scamming more sophisticated, and dealing with customer service operations to deal with fraud can be frustrating. Here are tips on how to fight back.
For more than six months, a parade of unsolicited Amazon packages — large and small, cheap and expensive — have arrived at John DeFiore’s rural Woodside home.
Technology has made scamming more sophisticated, and dealing with customer service operations to deal with fraud can be frustrating. Here are tips on how to fight back.
Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.
A new survey shows Americans are unhappy with the service they're getting — and are not afraid to let people know about it.