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(LAUGHTER) Ankur Gopal: But, as time went on, she became more comfortable with the technology and very proud, so proud that when my friends would come over, she would look at them and say, you have an iPhone 3. I have an iPhone 4. (LAUGHTER) To Gopal, it was an epiphany. He could teach almost anyone to master modern technology. He's spent the years since proving the point, not in Silicon Valley, but in his native state, whose economy he's been trying to transform. Ankur Gopal: I came to Kentucky, where my parents lived,in Owensboro, Kentucky, and worked out of their basement. Very cliche.

Columbus CEO is a finalist for twelve awards from the Press Club of Cleveland Columbus CEO Columbus CEO learned that it is a finalist for 12 awards in a statewide journalism contest, including best business publication. It won’t know which place it will finish until a virtual ceremony on June 24 hosted by the Press Club of Cleveland. Columbus Alive,

This happening at the beginning of a work shift. apparently they work in 24-hour shifts. this happening at the beginning of a day. according to one employee i spoke with, it would not be uncommon for employees at the beginning of their day to be huddled around, having some impromptu meeting to get their instructions for any given day. apparently, that's when the shots rang out. as we know, nine people dead, including the shooter. victor and alisyn? >> tell us about this community in san jose, what have you learned being there? >> reporter: well, this is the first time anything, of course, like...

Falmouth here on cape cod and the national restaurant association tells us 72% of restaurants nationwide are having an issue when it comes to staffing and retention of staff. so what is causing this? well there is a number of factors that we believe is causing this. first is that unemployment benefit, federally and state by state contributing to no jobs and it is also childcare. parents can't go out for a work shift if they're taking care of kids. and it is the foreign worker visas are no longer possible due to covid precautions. but here on cape cod, it is who is living here. it is no alonger...

The winter storms that devastated Texas last month led to a major water crisis. But for weeks afterward, there weren't enough plumbers to help customers with the damage. All of this underscores the need for more of these skilled workers. But for women and workers of color, there can be even greater obstacles. Paul Solman has the story for our series "Work Shift." Read the Full Transcript The winter storms that devastated Texas last month led to a major water crisis. But for weeks afterward, there weren't enough plumbers to help customers with the damage. All of this underscores the need for m...