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Top News In ஃபாரெஸ்டர் பழையது கொடியின் இருப்பு செனின் வெற்று Today - Breaking & Trending Today

Health Insurers: Taking Average To The Extreme

For the first time in the history of Forrester’s Customer Experience Index (CX Index™), every health insurer tracked in the study earned a rating of “OK.” ....

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Forrester's Canada Customer Experience Index, 2021, Has Good News For Canadian Brands

The Covid-19 pandemic caused historic changes at the highest levels of the CX Index rankings. That’s important for all companies, since customers compare a brand’s CX with the best experiences they’ve had anywhere not just with that brand’s direct competitors. ....

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Only 30% of firms in US, Europe to embrace full office return

While many business leaders are drawn to vaccine passports as a solution to bring their workforces back to the office full-time, global market research firm Forrester predicts that 70 per cent of US and European companies will pivot to a hybrid work model post-pandemic. ....

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CX Newsbytes: Invoca Acquires DialogTech, Contentsquare Raises $500M Series E and More CX News

In this week's CX Newsbyte there are acquisitions, increasing brand evaluations, AI and sentiment analytics news and more from the world of CX and marketing. ....

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Forrester: Only 30% Of Companies Will Embrace A Full Return-To-Office Model Post-Pandemic

/PRNewswire/ While many business leaders are drawn to vaccine passports as a solution to bring their workforces back to the office full-time, Forrester. ....

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