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Roller-shutter business receives infringements for unsolicited sales


Date Time
Roller-shutter business receives infringements for unsolicited sales
The customer lodged a complaint with Consumer Protection following stressful dealings with a roller shutter salesperson
The contract did not follow Australian Consumer Law regulations around transparent and clear termination rights
Two infringements totalling $13,200 were issued
A Perth roller shutter trader has received two infringements totalling more than $13,000 after it was found to have engaged in high-pressure sales tactics that did not comply with the Australian Consumer Law (ACL).
Under the ACL, an invitation to provide a quote does not constitute an invitation to carry out the work. This is regarded as an unsolicited consumer agreement, which requires the trader to provide the customer with information about the cooling-off period of 10 business days and how they can cancel the contract during this time. No work should be carried out or money taken until the cooling-off ....

Consumer Protection , Australian Consumer Law , Consumer Protection Lanie Chopping , Industry Regulation , Western Australia , Commissioner For Consumer Protection , Consumer Law , Mo Ney , நுகர்வோர் ப்ரொடெக்ஶந் , ஆஸ்திரேலிய நுகர்வோர் சட்டம் , நுகர்வோர் ப்ரொடெக்ஶந் லானி வெட்டுதல் , தொழில் ஒழுங்குமுறை , மேற்கு ஆஸ்திரேலியா , ஆணையர் க்கு நுகர்வோர் ப்ரொடெக்ஶந் , நுகர்வோர் சட்டம் ,

Scammers steal $375,000 intended for 102 year old's aged care costs


Scammers intercept email communications between family and aged care home
Grand-daughter organising the transfer gets fake email with different bank details
Consumer advice: be suspicious of emails notifying bank account change
Scammers have stolen about $375,000 intended to fund the aged care costs of a 102 year old woman, the money being the proceeds from the sale of her Ferndale home.
The woman’s grand-daughter, who has enduring power of attorney, was organising the transfer of the funds from the home sale to the aged care home through a settlement agent when she became the victim of a payment redirection or ‘man in the middle’ scam. ....

New South Wales , Wa Police , Consumer Protection Lanie Chopping , Piara Waters , Industry Regulation , Western Australia , Commissioner For Consumer Protection , First Home Buyer , Cyber Security , Money Transfer , Real Estate , Aged Care , புதியது தெற்கு வேல்ஸ் , வா போலீஸ் , நுகர்வோர் ப்ரொடெக்ஶந் லானி வெட்டுதல் , பியாரா நீர் , தொழில் ஒழுங்குமுறை , மேற்கு ஆஸ்திரேலியா , ஆணையர் க்கு நுகர்வோர் ப்ரொடெக்ஶந் , முதல் வீடு வாங்குபவர் , சைபர் பாதுகாப்பு , பணம் பரிமாற்றம் , ரியல் எஸ்டேட் , வயதேறிய பராமரிப்பு ,

A decade of consumer protection under ACL


With Commissioner for Consumer Protection Lanie Chopping
It’s hard to believe that until 10 years ago there were 17 different national, state and territory laws covering consumer issues in Australia.
They were all replaced on 1 January 2011 with one law – the Australian Consumer Law (ACL), which meant that no matter where they are in this country, consumers can know their rights and traders their obligations.
We are all consumers in one form or another, so as the ACL enters its second decade, Consumer Protection has taken the opportunity to remind people in a social media campaign how the law protects them from the likes of unscrupulous traders, rip-offs or scams; restrictions on refund or warranty rights; unsafe products; and unfair contract terms. ....

With Commissioner , Consumer Protection Lanie , Australian Consumer Law , Consumer Protection , Industry Regulation , Western Australia , Commissioner For Consumer Protection , Enforceable Undertaking , Social Media , Consumer Law , உடன் ஆணையர் , நுகர்வோர் ப்ரொடெக்ஶந் லானி , ஆஸ்திரேலிய நுகர்வோர் சட்டம் , நுகர்வோர் ப்ரொடெக்ஶந் , தொழில் ஒழுங்குமுறை , மேற்கு ஆஸ்திரேலியா , ஆணையர் க்கு நுகர்வோர் ப்ரொடெக்ஶந் , சமூக மீடியா , நுகர்வோர் சட்டம் ,