With Commissioner for Consumer Protection Lanie Chopping It’s hard to believe that until 10 years ago there were 17 different national, state and territory laws covering consumer issues in Australia. They were all replaced on 1 January 2011 with one law – the Australian Consumer Law (ACL), which meant that no matter where they are in this country, consumers can know their rights and traders their obligations. We are all consumers in one form or another, so as the ACL enters its second decade, Consumer Protection has taken the opportunity to remind people in a social media campaign how the law protects them from the likes of unscrupulous traders, rip-offs or scams; restrictions on refund or warranty rights; unsafe products; and unfair contract terms.