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Shhhh, they're listening – inside the coming voice-profiling revolution » Stuff


You decide to call a store that sells some hiking boots you’re thinking of buying. As you dial in, the computer of an artificial intelligence company hired by the store is activated. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services. The computer has concluded you are “friendly and talkative.” Using predictive routing, it connects you to a customer service agent who company research has identified as being especially good at getting friendly and talkative customers to buy more expensive versions of the goods they’re considering.
This hypothetical situation may sound as if it’s from some distant future. But automated voice-guided marketing activities like this are happening all the time. ....

United States , Amrita Singh , Carnegie Mellon , University Of Pennsylvania , Voice Catchers , Exploit Your Feelings , Amazon Echoes , Google Nests , Robert Lewis Shayon Professor , Media Systems , ஒன்றுபட்டது மாநிலங்களில் , ரீட்டா சிங் , கார்னகி மெலந் , பல்கலைக்கழகம் ஆஃப் பென்சில்வேனியா , அமேசான் எதிரொலிக்கிறது , கூகிள் கூடுகள் , மீடியா அமைப்புகள் ,

Shhhh, they're listening – inside the coming voice-profiling revolution


Shhhh, they’re listening – inside the coming voice-profiling revolution
Companies could soon tailor what they try to sell you based on the mood conveyed by the sound of your voice.
An independent news and commentary website produced by academics and journalists.
An independent news and commentary website produced by academics and journalists.
You decide to call a store that sells some hiking boots you’re thinking of buying. As you dial in, the computer of an artificial intelligence company hired by the store is activated. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services. The computer has concluded you are “friendly and talkative.” Using predictive routing, it connects you to a customer service agent who company research has identified as being especially good at getting friendly a ....

United States , Amrita Singh , Carnegie Mellon , Voice Catchers , Exploit Your Feelings , Amazon Echoes , Google Nests , ஒன்றுபட்டது மாநிலங்களில் , ரீட்டா சிங் , கார்னகி மெலந் , அமேசான் எதிரொலிக்கிறது , கூகிள் கூடுகள் ,

Shhhh, they're listening - inside the coming voice-profiling revolution


Shhhh, they re listening - inside the coming voice-profiling revolution
The Conversation
28 Apr 2021, 22:40 GMT+10
You decide to call a store that sells some hiking boots you re thinking of buying. As you dial in, the computer of an artificial intelligence company hired by the store is activated. It retrieves its analysis of the speaking style you used when you phoned other companies the software firm services. The computer has concluded you are friendly and talkative. Using predictive routing, it connects you to a customer service agent who company research has identified as being especially good at getting friendly and talkative customers to buy more expensive versions of the goods they re considering. ....

United States , Amrita Singh , Carnegie Mellon , Voice Catchers , Exploit Your Feelings , Amazon Echoes , Google Nests , ஒன்றுபட்டது மாநிலங்களில் , ரீட்டா சிங் , கார்னகி மெலந் , அமேசான் எதிரொலிக்கிறது , கூகிள் கூடுகள் ,