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Cloud Dominates Asia Pacific Service Spend in Q1: ISG Index

Cloud Dominates Asia Pacific Service Spend in Q1: ISG Index
Saturday, May 1, 2021 1:40PM IST (8:10AM GMT)
IaaS and SaaS now at a record 85% of region’s IT and business services market

Sydney, Australia:

Spending on cloud-based services reached a record 85 percent of the Asia Pacific technology and business services market in the first quarter, as demand for IaaS and SaaS services rose by double digits even as demand for traditional managed services slumped, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The Asia Pacific ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of US $5 million or more, shows the region generated US $2.6 billion in combined-market ACV in the first quarter, up 11 percent over the prior year, but ....

New Zealand , New South Wales , South Korea , Scott Bertsch , Asia Pacific , Amazon Web Services , Information Services Group , Zealand Zespri International , Matter Communications , Information Services Group Nasdaq , Kyobo Life Insurance , Kawasaki Engines , Zespri International , Microsoft Dynamics , Mitsubishi Motors , Media Contact , Isg Index , It Services Market , Business Services Market , Asia Pacific Technology , Global Technology Research , Annual Contract Value , Software Asa Service , Scott Bertsch , Financial Services Sector , Amazon Web Services ,

Cloud Dominates Asia Pacific Service Spend in Q1: ISG Index

Press release content from Business Wire. The AP news staff was not involved in its creation. ....

New Zealand , South Korea , Scott Bertsch , Asia Pacific , Amazon Web Services , Information Services Group Inc , Information Services Group , Zealand Zespri International , Matter Communications , Information Services Group Nasdaq , Kyobo Life Insurance , Kawasaki Engines , Zespri International , Microsoft Dynamics , Mitsubishi Motors , Will Thoretz , Business Wire , புதியது ஜீலாந்து , தெற்கு கொரியா , ஸ்காட் பெர்ட்ஸ் , ஆசியா பெஸிஃபிக் , அமேசான் வலை சேவைகள் , தகவல் சேவைகள் குழு இன்க் , தகவல் சேவைகள் குழு , விஷயம் தகவல்தொடர்புகள் , தகவல் சேவைகள் குழு நாஸ்டாக் ,

Kawasaki Engines focuses on customer centricity with Salesforce Manufacturing Cloud

Kawasaki Engines focuses on customer centricity with Salesforce Manufacturing Cloud
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Summary:
Kawasaki Engines needed to make a shift from siloed data to a clearer view of the customer, with the help of Salesforce.
(Image sourced via Kawasaki Engines website)
Established in 1878, Kawasaki Engines is part of the Kawasaki Heavy Industries Group and works with over 40 OEM partners that use the company s world-class engines for lawn mowing equipment and golf carts. Not only this, but the company also has a direct to dealer sales platform, which sells to over 7,500 dealers worldwide.
Kawasaki Engines prides itself on delivering not only great engines, but also excellent customer support, service and care. However, in recent years it found that its approach to customer centricity was being hampered by its inability to get a clear view of its data, with divisional silos obstructing the ability to share information throughout the or ....

Tony Gondick , Kawasaki Motors Corp , Kawasaki Heavy Industries Group , Kawasaki Engines , Salesforce Manufacturing Cloud , Strategy Manager , Manufacturing Cloud , Connected Manufacturing , Crm And Customer Experience , Customer Service Management , Use Cases , Corona Virus , Covid 19 , க்வாஸாகீ மோட்டார்கள் கார்ப் , க்வாஸாகீ கனமான தொழில்கள் குழு , க்வாஸாகீ இயந்திரங்கள் , விற்பனையாளர் உற்பத்தி மேகம் , மூலோபாயம் மேலாளர் , உற்பத்தி மேகம் , இணைக்கப்பட்டுள்ளது உற்பத்தி , சிரம் மற்றும் வாடிக்கையாளர் அனுபவம் , வாடிக்கையாளர் சேவை மேலாண்மை , பயன்பாடு வழக்குகள் , கொரோனா வைரஸ் ,