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Edward Jones ranks highest in investor satisfaction, according to 2021 J.D. Power study | News, Sports, Jobs


Apr 17, 2021
Financial services firm Edward Jones ranks highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study(SM), the firm announced.
The study measures overall investor satisfaction with 24 full-service investment firms based on seven factors including product offerings; problem resolution; convenience; digital experience; financial advisors; value; and trust.
The firm scored 770 in overall satisfaction, 38 points over the industry average. A deeper dive indicates that Edward Jones also scored highest in trust; convenience; and problem resolution.
“We are incredibly honored to be named by investors as delivering the highest level of satisfaction, especially during a year of challenge and volatility,” said Edward Jones Managing Partner Penny Pennington. “We are constantly looking for ways to improve our service experience and deepen relationships as we live our purpo ....

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Edward Jones ranks highest in investor satisfaction, according to study


Edward Jones ranks highest in investor satisfaction, according to study
ST. LOUIS – Financial services firm Edward Jones ranks highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study, the firm announced.
The study measures overall investor satisfaction with 24 full-service investment firms based on seven factors including product offerings, problem resolution, convenience, digital experience, financial advisers, value and trust.
The firm scored 770 in overall satisfaction, 38 points over the industry average. A deeper dive indicated that Edward Jones also scored highest in trust, convenience and problem resolution
“We are incredibly honored to be named by investors as delivering the highest level of satisfaction, especially during a year of challenge and volatility,” Edward Jones Managing Partner Penny Pennington said. “We are constantly looking for ways to improve ou ....

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Edward Jones ranks highest in investor satisfaction


Financial services firm Edward Jones ranks highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study(SM), the firm announced.
The study measures overall investor satisfaction with 24 full-service investment firms based on seven factors including product offerings; problem resolution; convenience; digital experience; financial advisors; value; and trust.
The firm scored 770 in overall satisfaction, 38 points over the industry average. A deeper dive indicates that Edward Jones also scored highest in trust; convenience; and problem resolution
We are incredibly honored to be named by investors as delivering the highest level of satisfaction, especially during a year of challenge and volatility, said Edward Jones Managing Partner Penny Pennington. We are constantly looking for ways to improve our service experience and deepen relationships as we live our purpose - improving the lives ....

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Edward Jones Ranks Highest in Investor Satisfaction, According to J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study(SM)


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ST. LOUIS, April 15, 2021 /PRNewswire/  Financial services firm Edward Jones ranks highest in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2021 U.S. Full-Service Investor Satisfaction Study
SM, the firm announced today.
The study measures overall investor satisfaction with 24 full-service investment firms based on seven factors including product offerings; problem resolution; convenience; digital experience; financial advisors; value; and trust.
The firm scored 770 in overall satisfaction, 38 points over the industry average. A deeper dive indicates that Edward Jones also scored highest in trust; convenience; and problem resolution
We are incredibly honored to be named by investors as delivering the highest level of satisfaction, especially during a year of challenge and volatility, said Edward Jones Managing Partner Penny Pennington. We are constantly looking for ways to i ....

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