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Leaptree Announces Skills integration feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

/PRNewswire/ Leaptree today announced it has launched an integration with Skills management and Workforce Engagement as part of Salesforce Service Cloud on. ....

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Leaptree Announces Skills integration feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Leaptree Announces Skills integration feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
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Global Platform as a Service Market By Type, By Deployment,

The Global Platform as a Service (PaaS) Market size is expected to reach $167. 3 billion by 2027, rising at a market growth of 16. . ....

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CMO's top 8 martech stories for the week - 29 April 2021

CMO s top 8 martech stories for the week - 29 April 2021
All the latest martech, customer and adtech news from Tribyl, Salesforce, Lotame, InMobi, Aleo, BigID, Skyflow and ActiveCampaign
ActiveCampaign raises US$240 million
The biggest funding news this week is from ActiveCampaign, which has raised US$240 million in a Series C round to develop its customer experience automation (CXA) offering.
The round, which brought total financing raised to date to US$360 million, was led by new investor Tiger Global and included new participation by Dragoneer. The Series C investments were completed at a valuation in excess of US $3 billion.
ActiveCampaign plans to investment in product development, ongoing global expansion and acceleration of partner ecosystem initiatives. ....

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Salesforce Focusing on Customer Service from Anywhere

Salesforce Focusing on Customer Service from Anywhere
As the nation begins to re-open and adjust to post pandemic realities, business leaders are realizing that many of the digital technologies implemented over the last year will likely remain permanent aspects of work culture.
This fact may require additional changes to be made for the entire workforce, such as allowing employees to have flexible schedules and work from home more, or for retailers offering some of the same digital options consumers have become accustomed to even after re-opening.
Finding some sort of balance will be critical moving forward. To help support this move into the next generation of services, CRM solutions provider Salesforce has introduced it’s latest version of Service Cloud. The latest generation of the offering provides more connected and personalized services from anywhere- and via one digital engagement platform. ....

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