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RBI to set up a 24x7 helpline for digital payment services

Updated Feb 05, 2021 | 13:09 IST
The major payment system operators would be required to facilitate setting-up of a centralised industrywide 24x7 helpline for addressing customer queries in respect of various digital payment products
RBI to set up a 24x7 helpline for digital payment services
New Delhi: In another move to strengthen the digital payment services in the country, RBI Governor Shaktikanta Das on Friday announced the setting up of a 24X7 helpline for digital payment services. The announcement was made via Statement on Development and Regulatory policy issued today.
In its statement, RBI said, Many safety and security features and measures for redress of grievances have been ushered in by the Reserve Bank of India for enhanced digital payments experience of users. The Payment Systems Vision document of RBI envisages setting up a 24x7 helpline for addressing customer queries in respect of various digital payment products. ....

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Big Issues as the African Continental Free Trade Agreement kicks off

By Fortune Abang
The African Continental Free Trade Agreement (AfCFTA) kicked off on Jan.1, 2021. Nigeria is a signatory, as President Muhammadu Buhari signed the agreement on Sunday, July 7, 2019 at the opening of the 12th Extra Ordinary Session of the Assembly of African Union Heads of State and Government, held in Niamey, Niger Republic.
The main objectives of AfCFTA include: To create a continental market for goods and services with free movement of people and capital, as well as pave the way for creating a Customs Union.
It is also expected to grow intra-African trade through better harmonisation and coordination of trade liberalisation across the continent. ....

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