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Frontline Service Robots: Their Role In Delivery Service | By Reza Etemad-Sajadi – Hospitality Net


Led by the team of the Associate Dean for Faculty Affairs and Associate Professor, Dr. Reza Etemad-Sajadi, this research focuses on human-robot interactions in a service delivery context. Through interviews, we gathered four outputs that appear to be important when talking about frontline service robots. But first off, what are frontline service robots? They are defined as
system-based autonomous and adaptable interfaces that interact, communicate and deliver service to an organization s customers (Wirtz et al., 2018).
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Service Robots: Use-cases
Service robots can be used in various ways. Some companies prefer to use them only with their employees, whereas others choose to put them in contact with their clients. In the latter case, one example is Pepper at Swisscom. This company used the robot as a floor manager, which means that its function was to greet clients and ask them why they were visiting the shop. With its AI, Pepper th ....

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Preceptors Disappointed With FAS Review That Reaffirms Appointment Cap System | News


UPDATED: March 16, 2021 at 5:40 p.m.
A committee charged with reviewing the role of preceptors and senior preceptors within the Faculty of Arts and Sciences released a report early this month reaffirming its stance on time-capping appointments for the non-tenured positions, prompting disappointment among preceptors in various departments.
Convened by FAS Dean Claudine Gay in fall 2019, the committee concluded its work and submitted its report to Gay in May 2020, though the findings were only shared with preceptors this month. The report includes several recommendations, such as standardizing course loads for preceptors, as well as affirmations of existing policies, such as maintaining the term caps that have drawn criticism from preceptors in the past. ....

Saram Feldman , Margaret Doherty , Diana Sorensen , Michaelaj Thompson , Andyz Wang , Nina Zipser , Meeras Nair , Salmaa Ayyash , School Of Engineering , Dean For Faculty Affairs , Bok Center , Faculty Affairs , Claudine Gay , Applied Sciences , Romance Languages , Planning Nina Zipser , Environmental Science , Public Policy , சரம் ஃபெல்ட்மந் , மார்கரெட் டோவர்டீ , டயானா சோரன்சென் , மீராஸ் நாயர் , பள்ளி ஆஃப் பொறியியல் , டீன் க்கு ஆசிரிய வாழ்க்கைத்தொழில்கள் , போக் மையம் , ஆசிரிய வாழ்க்கைத்தொழில்கள் ,