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Groups Worry New Text Message Spam Filters Aren't Being Built Transparently, Could Harm Legit Outreach Efforts


Tue, Apr 27th 2021 3:23pm
Karl Bode
As we noted recently, the wireless industry has been developing a new trust score to determine who is or isn t worthy of being able to send text message spam. The system is being contemplated after the 2020 election saw no shortage of text messaging spam that wireless subscribers found it difficult if not impossible to properly opt out of. The problem: a growing roster of groups are worried about the transparency of the process, noting that the Milan-based company (Kaleyra) running this new Campaign Registry hasn t been forthcoming or consistent when it comes to details of the system, launching in June. ....

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The Latest Developments in the World of Call Delivery


The Latest Developments in the World of Call Delivery
Published on:
16 February 2021 at 11:00 a.m. ET
Feb. 16, 2021, 11 a.m.
Feb. 17, 2021, 10:18 a.m.
insideARM.com
The iA Institute
http://www.insidearm.com/news/00047073-latest-developments-world-call-delivery/
A lot has happened in the call delivery world in the last year. Here is my attempt to weave together the developments and put them in context.
Robocalls quantified
According to a
report published earlier this month by robocall analytics company Hiya, voice traffic was up 184% in 2020 compared to 2019. Unfortunately, so are the scams. The report states that each of us received an average of 144 spam calls last year 58% of which were fraudulent. A Censuswide survey of more than 2,000 consumers and 300 business professionals commissioned by Hiya revealed that 75% of Americans surveyed were targeted by scammers over the past 12 months, and more than 7 ....

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