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Cloud comms provider granted unified license in India

Cloud comms provider granted unified license in India
developingtelecoms.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from developingtelecoms.com Daily Mail and Mail on Sunday newspapers.

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In the LimeLight: Bandwidth wins award from telecom publication for Duet product

In the LimeLight: Bandwidth wins award from telecom publication for Duet product
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Five9, Inc.: Five9 and Mitel Announce Strategic Multi-Year Partnership - Bringing a World-Class and Award-Winning CCaaS-UCaaS Offering to Organizations Across the Globe

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This latest partner announcement continues the acceleration of the Five9 partner footprint within and outside of the US, with a particular focus on EMEA.
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new strategic partnership with Mitel, a global leader in business communications. Mitel will now feature the Five9 Intelligent Cloud Contact Center as its exclusive contact center as a service (CCaaS) partner for its worldwide client base.
Organizations across various industries and geographies rely on Mitel for their communication and collaboration needs and, for many of them, contact center plays a critical role in the overall communications experience, said Graham Bevington, Executive Vice President, Transformation Office at Mitel. Five9 s intelligent cloud contact center suite, strength in the enterprise market, and customer-centric values are a perfect complement to Mitel s contact center offering. We ....

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The Microsoft-Nuance Deal: A New Push For Voice Technology?

Voice-recognition as a tool has been gaining momentum in recent years, so staking a claim in the AI and speech technology markets makes sense especially since rivals such as Google, Amazon and Apple have in many ways overshadowed Microsoft’s efforts. (Nuance’s software formed the basis for Apple’s Siri voice assistant, before Apple switched to an in-house version.)
Microsoft, in a statement touting the deal on Monday, pointed to Nuance’s use of “cloud-based ambient clinical intelligence” in the healthcare industry. And Microsoft CEO Satya Nadella stressed that point in a later webcast to talk about the purchase. ....

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Inside Microsoft's acquisition of Nuance: A new push for voice tech?

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Inside Microsoft s acquisition of Nuance: A new push for voice tech?
Redmond s decision to buy Nuance for $19.7 billion highlights how important voice-activated tech is already in healthcare and how ubiquitous it might become elsewhere
Credit: Microsoft
Microsoft s decision to acquire speech-recognition firmNuance Communications for US$19.7 billion, the vendor s biggest purchase since forking out $26 billion for LinkedIn, could provide a real boost for voice technology, analysts said.
“There are lots of companies, and start-ups, doing voice recognition, but Nuance has been a leader in this area for years, said Blair Pleasant, president and principal analyst for COMMfusion. It has the technology, partnerships, customers, and expertise needed to further succeed and grow. ....

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