Can new advances in AI bring the 'human touch' chatbots are sorely missing?
NLP, sentiment analysis and Predictive analytics are morphing annoying chatbots into intelligent and helpful customer service reps.
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NLP, sentiment analysis and Predictive analytics are morphing annoying chatbots into intelligent and helpful customer service reps.
Since dieting began in the 1830s, the ever-changing nutritional advice has skimped on science
Intermedia recognized for product innovation, sales growth, world-class support, and partner-first focus.
/PRNewswire/ -- Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions to businesses and the partners that...
Intermedia recognized for product innovation, sales growth, world-class support, and partner-first focus SUNNYVALE, Calif., Aug. 12, 2022 /PRNewswire/ --Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions to businesses and the partners that serve them, was named the Best Unified Communications as a Service (UCaaS) Solution Provider at the recent 5th annual UC Awards celebration. Hailed as the "UC technology industry's highest honor," the UC Awards are presented by UC Today, the leading international news organization honoring ex...