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Expanded Metallic support for Microsoft powers Commvault's SaaS business


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Commvault Systems Inc. is in its 25th year as an independent company, but it is an internal 18-month-old service, which is giving the company the look of a hot startup.
The storage and data protection company unveiled a cloud-based backup and recovery SaaS service called Metallic in October 2019 and has been pleased with the traction it has received since then among enterprise customers.
“A lot of customers come to Commvault from Metallic,” said Isabelle Guis (pictured, right), chief marketing officer of Commvault. “Metallic doubled its customers every quarter, and we have added 24 countries to the portfolio. We are seeing rapid adoption.” ....

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Mitchell Teams With Mazda North American Operations to Launch U.S. Collision Repair Network


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SAN DIEGO, May 4, 2021 /PRNewswire/  Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) claims and Collision Repair industries, and Mazda North American Operations (MNAO) today announced the launch of the Mazda Collision Network. The Network reinforces the companies commitment to safety and provides Mazda vehicle owners with confidence in the repair of their automobiles. It also offers participating U.S. Mazda dealerships, Multi-Shop Operators (MSOs) and independent repair facilities the opportunity to enhance customer loyalty, improve workflow efficiency and attract new business.
Our customers are at the heart of everything we do, said Rob Milne, Vice President of Aftersales and the Technical Services Division of MNAO. Through our collaboration with Mitchell, we can extend the Mazda experience to collision repair supporting customers at every stage of the v ....

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Communication plans, technology deployed to steer workers through claims process


The so-called advocacy approach to workers compensation claims has gained ground over the past year as injured workers faced anxiety and uncertainty due to delayed medical care and a greater reliance on technology during the COVID-19 pandemic, experts say. 
Workers have needed more help steering through the claims process, including using technology to access remote health care, and the extra stresses endured have highlighted the importance of behavioral health services, they say. 
“Advocacy is really about helping the injured worker navigate the workers compensation landscape and their medical care. … Over the last year that need has only increased,” said Mike Hessling, Rollings Meadows, Illinois-based CEO North America of Gallagher Bassett Services Inc.  ....

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