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The extended Penneys opening hours and shop rules ahead of Monday's full reopening

The extended Penneys opening hours and shop rules ahead of Monday s full reopening
Irish Mirror
1 hour ago
Dylan ONeill
From next week all non-essential shops are permitted to fully reopen across Ireland after months of being in lockdown.
With the new reopening, comes a new schedule from Penneys to give customers an extra opportunity to visit the store if they missed the appointment slots over the past week.
Some shops will also be offering dedicated hours to people at high risk from Covid-19 who have not been fully vaccinated.
Penneys reopening hours
The majority of Penneys stores will be open from 8am - 10pm from Monday to Friday next week, with a few exceptions: ....

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Testing a toolkit that uses patient experience feedback to improve care

Review
14 December, 2020
A six-step toolkit was developed to support frontline teams to collect and use patient experience feedback. It was tested over a year on six wards to improve care
Abstract
Listening and responding to patients is essential but healthcare organisations struggle to do this effectively. This article describes a project to create the six-step Yorkshire Patient Experience Toolkit, which supports teams to collect and use patients’ feedback to improve care. Six wards trialled the toolkit and found that, while it addressed complex patient needs, the teams needed skilled support and collaborative processes.
Citation:
Nursing Times [online]; 117: 1, 39-43.
Authors: Claire Marsh is senior research fellow, Bradford Institute for Health Research; Rosemary Peacock is research fellow, School of Medicine, University of Leeds; Laura Sheard is associate professor, York Trials Unit; Rebecca Lawton is professor, Bradford Institute for Health ....

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