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Role Of Customer Experience In Implementing Digital Transformation


Role Of Customer Experience In Implementing Digital Transformation
Ever-changing expectations of tech-savvy customers compel companies to change their business models. Digital transformation solutions can assist companies to achieve this goal and enable them to adapt to market trends swiftly. Simply put, it is the customer experience that drives digital transformation in the corporate world. Let’s dig deep into this topic.
As per the research from IDC, two-thirds of the Global 2000 companies CEOs are going to shift their focus from traditional business strategies to digital strategies to improve the customer experience. The customer-first policy remains at the center stage for embracing digital transformation in companies, and we will see the radical changes in businesses over the period as the net global spending on digital transformation is expected to cross $2 trillion by 2022. ....

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AR and VR in Commerce Market Forecast to Reach $3.2 Billion by 2026


AR and VR in Commerce Market Forecast to Reach $3.2 Billion by 2026
The Market Is Driven by Increasing Popularity of Augmented & Virtual Reality Devices Due to Better User Engagement With High Recall Rate.
BriefingWire.com, 4/21/2021 -
The market for AR and VR in Commerce is forecast to reach $3.2 billion by 2026, growing at a CAGR of 28.4% from 2021 to 2026. The market is driven by increasing popularity of Augmented & Virtual Reality Devices due to better user engagement with high recall rate. The commerce industry saw a huge change when e-commerce concept gained mass adoption. Prominent companies such as Walmart, Blockbuster suffered when people began purchasing products online, and players such as Amazon, eBay and Netflix gathered the majority of market share. Augmented reality and virtual reality could become an extension to e-commerce. For example, recently, IKEA launched an application called “IKEA Place ....

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