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Associated Bank ranks #1 in Customer Satisfaction Study with Retail Banking in the Upper Midwest by J.D. Power


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GREEN BAY, Wis., May 4, 2021 /PRNewswire/  Associated Banc-Corp (NYSE: ASB) ( Associated ) received the J.D. Power Award for ranking highest in the J.D. Power 2021 U.S. Retail Banking Satisfaction Study for the Upper Midwest Region for customers satisfaction with their retail bank. 
Associated Bank ranks #1 in Customer Satisfaction Study with Retail Banking in the Upper Midwest by J.D. Power
The Retail Banking Satisfaction Study measures satisfaction in six factors: account opening, communication and advice, channel activities, convenience, problem resolution, and products and fees. Associated ranked #1 in convenience, channel activities and new account opening. Channel activities include seven subfactors: ATM, assisted online (chat), branch, call center, IVR (interactive voice response), mobile and website. ....

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Associated Banc-Corp (ASB) Q1 2021 Earnings Call Transcript


Operator
Good afternoon, everyone, and welcome to Associated Banc-Corp s First Quarter 2021 Earnings Conference Call. My name is Devin, and I will be your operator today. [Operator Instructions] Copies of the slides that will be referenced during today s call are available on the company s website at investor.associatedbank.com.
As a reminder, this conference call is being recorded.
As outlined on Slide 1, during the course of the discussion today, management may make statements that constitute projections, expectations, beliefs, or similar forward-looking statements. Associated s actual results could differ materially from those results anticipated or projected in any such forward-looking statements. Additional detailed information concerning the important factors that could cause Associated s actual results to differ materially from the information discussed today is readily available on the SEC website and the Risk Factors section of Associated s most recent Form 10 ....

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REGIONAL WEATHER DISCUSSION
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