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Anywhere365 and ASC announce strategic partnership to bring compliancy call recording to certified Microsoft Teams Contact Center

Anywhere365 and ASC announce strategic partnership to bring compliancy call recording to certified Microsoft Teams Contact Center
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Anywhere365® and ASC announce strategic partnership to bring compliancy call recording to certified Microsoft Teams Contact Center

Anywhere365® and ASC announce strategic partnership to bring compliancy call recording to certified Microsoft Teams Contact Center
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ROTTERDAM, Netherlands, NEW YORK, ATLANTA, LONDON, BRUSSELS, and PERTH, Australia, Feb. 11, 2021 /PRNewswire/ Anywhere365® and ASC Technologies announce their strategic partnership. Anywhere365®, the world s first certified Microsoft Teams Contact Center, will extend its Azure based Dialogue Cloud Platform with ASC s certified compliance recording app ASC Recording Insights, combining two market leading solutions in one omnichannel dialogue management platform.
For regulated industries such as the financial sector, compliance recording is a mandatory part of customer dialogues. Especially with the accelerating adoption of cloud communications, the recording capabilities need to be secure, flexible and enhance agent productivity. With this new strategic partnership Anywhere3 ....

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