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STORIS' Client Relations Manager, Nancy Figueras, Named to HFB's Forty Under 40


Furniture World News
By Nic Ledoux on
8/3/2021
Nancy Figueras, STORIS’ Client Relations Manager, was recently named to the 2021 Home Furnishings Business (HFB) Forty Under 40 Class.
 
Ensuring that each STORIS client is maximizing their technology investment and meeting their goals for success are critical roles in the company. To meet this aim, in 2014 STORIS challenged Nancy to build its Client Relations Department from the ground up. Nancy’s vision for this team was to provide knowledgeable resources for open lines of communication for any STORIS inquiry. At its core, it’s about relationship building. With the inception of this department, STORIS clients have a hub to connect with the team for any conversation that furthers the partnership. ....

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Most Common COVID-19 Questions Cruise Sellers Are Hearing from Their Clients


Most Common COVID-19 Questions Cruise Sellers Are Hearing from Their Clients
July 16, 2021
Planning for a cruise during the COVID-19 era brings up a lot of questions. And cruisers are turning to their travel advisors for answers.
Not all the questions have easy, straightforward answers, however.
My response to most questions is that my crystal ball broke March 13, 2020, and has yet to be repaired, said Susan Walsh, executive vice president of Keene Travel, a Signature member agency.
But travel advisors should answer as honestly as they can, with the most up-to-date information they have, said Susan Pretkus-Combs, owner of a Dream Vacations franchise in Trabuco Canyon, California. ....

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