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6 Strategies for Improving Self-Service in Salesforce Experience Cloud

6 Strategies for Improving Self-Service in Salesforce Experience Cloud
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Three Great Salesforce Training Classes To Keep User Skills Current

Three Great Salesforce Training Classes To Keep User Skills Current
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Akamai Helps You Get a Vaccine Appointment for Grandma

Akamai Helps You Get a Vaccine Appointment for Grandma
Hear from Bridget Meuse, Sr. Industry Marketing Analyst for the Public Sector at Akamai, on steps you can take to ensure your vaccine site performs under load so your citizens can get vaccinated.
April 21, 2021 •
As soon as it was available, my grandmother wanted to get the COVID-19 vaccine. The problem was, she’s 87 and has never used a computer in her life. She came to me, the digital-native, Gen Z/millennial who works at a tech company to help her get one. I searched and searched. I went through loophole after loophole to no avail. I tried my ....

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Salesforce introduces Loyalty Management

Salesforce introduces Loyalty Management
DUBAI, February 11, 2021
Salesforce, the global leader in CRM, has announced Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hospitality, to increase customer trust and engagement.

Built on the Salesforce Customer 360 Platform, Loyalty Management allows companies to build intelligent loyalty programmes for both B2B and B2C customers with a flexible, configurable, and quickly deployable solution that fits their specific needs.

With Loyalty Management, companies can provide more personalised consumer experiences, evolve their loyalty programmes to stay current with customer expectations and help drive business value by creating loyal, lifelong customers. ....

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MTX Group Launches COVID-19 Vaccine Management Solution Built on the Salesforce Platform, Deployed by the City of Chicago

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NEW YORK, Dec. 15, 2020 /PRNewswire/
MTX, a leading digital transformation services company for the private, education, and government sectors, has launched a comprehensive end-to-end vaccine administration, management, and distribution Solution for state and local public health agencies built on Salesforce.
As COVID-19 vaccines become available, MTX will make it easy for public sector and health agencies to quickly and accurately manage vaccine programs at scale, providing intelligent analytics and data visualization, vaccination inventory management, outbound patient communications and more.
MTX recently collaborated with the City of Chicago to launch the first of its kind cloud-based vaccination management solution in the U.S. The program, called GETVAXCHI, was deployed to prepare for the upcoming flu season and the COVID-19 vaccination. ....

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