Growing recognition of systemic pricing failures across financial services adds to mounting pressure on life insurers

Growing recognition of systemic pricing failures across financial services adds to mounting pressure on life insurers
Growing recognition of systemic pricing failures across financial services adds to mounting pressure on life insurers
In what is becoming an all-too-familiar story, yet another sector of the financial services industry has been identified as giving new customers a better deal than its long-standing, loyal ones.
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This time it is Australia’s mortgage lenders that have come under the regulatory microscope, with the Australian Competition and Consumer Commission (ACCC) inquiry into home loan pricing finding that borrowers with existing home loans are charged significantly higher interest rates than new home loan customers.

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