Luggage theft: Lodge complaints with airlines, NCCA tells passengers
The Punch
Published 4 July 2021
The Nigerian Civil Aviation Authority has urged air passengers to lodge their complaints about missing luggage with airlines as quickly as possible.
Some passengers have recently lamented the disappearance and theft of their luggage at the airport.
An air traveller, Tawakalitu Balogun, who travelled to Nigeria from the United States using Qatar Airways in June, narrated her experience to our correspondent.
“It was the second time I was travelling to and fro the US; nothing like that happened the first time. A designer top and shorts I got for my partner and myself got missing; my sister-in-law who had just given birth needed some clothes to return to work; so I got her five gowns but they all got missing,” she said.