to remove flammable cladding from buildings like this one in st albans. alison hills moved here in 2018. the fire safety issues were discovered months later. now she's moved out. you're sat here in a flammable flat 2a hours a day, particularly during lockdown, knowing that your building could go up in flames any minute. i couldn't sleep, i couldn't eat, i couldn't concentrate. my mental health was in absolute bits. but alison's building, like hundreds of others, isn't being made safe. managing agents who act for the building's freeholders are refusing to sign contracts with the government to release the funding. nigel glenn represents the agents. he says the contract, while paying for cladding problems, makes them liable for all other fire safety defects. we represent 325 managing agents — none of them have signed. we've talked to freeholders, we've talked to cladding action groups, and as far as i know, none of them have signed. it's a really difficult situation.