"I think the insurance company probably paid back about 80-90 percent," she explained.
Premium insurance policies like Mann's are more expensive but allowed her to cancel for any reason and gave her the most flexibility.
"It's really important that consumers read the policy carefully so they understand exactly what is and isn't covered," said Margot Gilman, Consumer Reports Business Editor.
Like when the policy offers a waiver for pre-existing medical conditions, provides health care coverage or covers medical evacuations for more adventurous trips.
Do your research. Travel agents may have preferred relationships with only a couple of insurance providers.
Instead use comparison websites like insuremytrip.com and squaremouth.com, each sells more than a hundred policies from a variety of companies.