29 July 2021, 11:07 pm
Uber and Rosetta Stone have partnered up to teach drivers language courses so that it may help in addressing customers and their difficulty with regards to a communication gap. Sometimes, a dilemma of a driver is that they receive an order or booking from a customer that speaks a different language, and it results to miscommunication.
Initially, Uber has faced a lot of issues within its driver fleet, as it has sent emails to a lot of recipients, which are meant for California drivers only. However, the ride-hailing company is already trying to fix its issues, including that of an Uber PIN code for riding the right car.