Customer Frequency News Today

>> i can tell you we are open today for the first day and ive never seen such a strong customer frequency on the first day at a fantastic. everything is on the move, everything is on its feet. the austrians as well. its great. >> the vienna christmas market runs until september 26. thank you for spending part of your day with me you can follow me on twitter and instagram. we will have another hour news in just a moment. ♪hit it!♪ ♪it takes two to make a thing go right♪ ♪it takes two to...

Have finalized their thanksgiving plans, the dream christmas market is open in vienna and there doesnt seem to be a mask in sight. how pretty is that. the market was closed during the 2020 season because of the pandemic. last year the market still had some covid restrictions. now, guess what, vendors say the place is a hopping. >> translator: i can tell you were open today for the first day and ive never seen such a strong customer frequency on the first day. it is fantastic. everything is on th...

Base. that isnt growth. >> they increased their revenue? >> how many times can they increase the company by raising prices. you are going to hit a barrier, a wall that you cant cross. if we want to grow business, thats growing transactions, not just sales per frantransaction lets talk about growing those transactions, getting more people through the door, which is about marketing. >> we have to get them through the first time. new customer programs are isolated. any should have their own budgets...

Increase customer frequency by one time a month, thats about 15% increase in overall level. >> and easier to get someone back than get a brand new person to come the first time. >> absolutely, and cheaper. you have to focus on frequency programs. how do we do that. how do i get them to come one more time. that should be its own focus and its own budget. >> finally, once theyre there, how do you get them to stay. >> exactly right. cross sell, up sell, what can we do to create more revenue per tra...