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July 27, 2023
Are you a marketer striving to stay ahead in today’s competitive landscape? Wondering how some businesses manage to create a loyal customer base while others struggle to retain their audience? The answer lies in the increasing popularity of frequency programs – a powerful tool that has taken the marketing world by storm.In a nutshell, frequency […]
July 29, 2017
Lets start with the way you track things. you cannot fix what you dont track. >> we dont live by revenue alone. revenue is a result of two things. how many people walk through the door, call, click through and how much they spend. >> yep. >> and how often they come back. it is new customer programs, frequency programs and spend programs. if i have less people that spend more, i can make more money. if i have less transactions, thats one problem. if i have many transactions with low sales, thats ...
July 23, 2017
Increase customer frequency by one time a month, thats about 15% increase in overall level. >> and easier to get someone back than get a brand new person to come the first time. >> absolutely, and cheaper. you have to focus on frequency programs. how do we do that. how do i get them to come one more time. that should be its own focus and its own budget. >> finally, once theyre there, how do you get them to stay. >> exactly right. cross sell, up sell, what can we do to create more revenue per tra...
July 23, 2017
Glad to talk to you. lets start with the way you craft things, you cannot fix what you dont track. >> we dont live by revenue alone. revenue is a result of how many people walk through the door, call, click through, how much they spend and how often they come back. so it is new customer programs, frequency programs and spend programs. so if i have less people that spend more, i can make more money. but if i have less transactions, thats one problem. if i have many transactions with low sales, th...
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