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Useful. sorry to see him go. clearly not wanting to get into the details of his conversations with the president about this. thats the kind of thing that he tends to hold pretty closely. as we heard all morning long especially from runs trying to push forward on pompeo and trying to up sell mike pompeo, to the degree he knows him. the most interesting thing was the acknowledgement there is this stress with anyone who tries to do that job of secretary of state because youre so obviously in the pr...

Increase customer frequency by one time a month, thats about 15% increase in overall level. >> and easier to get someone back than get a brand new person to come the first time. >> absolutely, and cheaper. you have to focus on frequency programs. how do we do that. how do i get them to come one more time. that should be its own focus and its own budget. >> finally, once theyre there, how do you get them to stay. >> exactly right. cross sell, up sell, what can we do to create more revenue per tra...

Harmonic wealth, they cared about save my house. >> you must surround yourself for those that think, look and act resourceful. i was getting frazzled. >> something was going to shift eventually. >> james always had a pyramid, harmonic wealth is the bottom and the pinnacle was the spiritual warrior, and you are supposed to graduate, grade one, grade two, grade three, but when i went to harmonic wealth in 2009, and he said we are going to go allow people to go straight to spiritual warrior. >> the...

Act resourceful. i was getting frazzled. >> something was going to shift eventually. >> james always had a pyramid, harmonic wealth is the bottom and the pinnacle was the spiritual warrior, and you are supposed to graduate, grade one, grade two, grade three, but when i went to harmonic wealth in 2009, and he said we are going to go allow people to go straight to spiritual warrior. >> the retreats were the up sell for the business. theres volume and then price. so volume is you can fill a stadium...

The oil every 3,000 miles and flush out the transmission. >> flush out engine in the transmission is one of the biggest scams out there. the reason you dont want to do that is youre taking out all of those important things that make lubrication of the engine work. you want your engine to function properly. when you flush out all the additives and detergent. >> oil can henry is advertising this for 50 bucks. >> you want to biggie those fries, an up sell. the truth is if you change your oil in the...