Page 6 - Genesys Cloud News Today

Yellow.ai combines with Genesys marketplace of solutions, enabling enterprises to deliver autonomous, human-like experiences with its Dynamic

Contact centre platform provider Genesys has released customer highlights for its 2023 fiscal year, reporting impressive numbers for its Genesys Cloud...

If global contact centre platform provider Genesys had one key take-away message for the approximately 300 delegates to its APAC Partners Summit in Ph...

Awards partners for achievements in driving the ‘experience-as-a-service’ market.

Black Box Technologies Australia Pty Limited indirect Wholly-Owned Subsidiary of Black Box Limited has signed SPA to acquire 100% of shares of Global Speech Networks Pty Ltd for AUD 2.5 Million.

California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee...

World CX Summit - India to Showcase the Impact of Customer Centricity on Business Growth

The 10th global edition of the World CX Summit is set to impact India's CX landscape by bringing together renowned pioneers and experts in the field of customer experience. The summit aims to provide a

Cloud-based CX opens the door to faster innovation and the ability to try new CX capabilities at minimal expense, says NTT.

Bandwidth, a leading global enterprise cloud communications company, was awarded Overall Best of Enterprise Connect for its new Bandwidth Maestro next-generation enterprise communications platform