Senior Editor New this year, the retailer says that most items shipped between Oct. 1 and Dec. 31 can be returned until Jan. 31, 2021. Returns are as much of a part of the holiday retail experience as are purchases, and Amazon says it is making the returns process easy for consumers going into 2021. New this year, the retailer says that most items shipped between Oct. 1 and Dec. 31 can be returned until Jan. 31, 2021. In addition, Amazon is helping make returns even easier at more than 500 Whole Foods Market stores across the country by offering a box-free, label-free return option. This option is also available at other locations including Amazon Books, Amazon 4-star, Amazon Fresh grocery stores, Amazon Go stores, UPS Store locations, Kohl’s and more.