APS customers to receive settlement checks in coming weeks KNXV-TV/ABC15 Arizona and last updated 2021-05-07 10:46:13-04 PHOENIX â Thousands of Arizona Public Service (APS) customers will be receiving settlement checks in the mail over the next few weeks, the Arizona Attorney General's Office announced Friday. APS is sending $24 million worth of refunds to approximately 225,000 customers impacted by either a 2017 data entry error or those who were not on the most economical service plan. "Eligible consumers either will receive a $98 check if they were not on their most economical rate plan or varying restitution if they were impacted by the 2017 letter. All consumers receiving restitution will also receive a letter from the Attorney General's Office confirming the settlement and that the checks are valid," the AG's office said in a media release.