To reverse these complex situations for both sides of the desk, Cognitus released an intelligent Application Management Service. Since AMS is the SAP ecosystem's backbone, Hummingbird's risk reduction and measurable benefits are based around building intelligence to strengthen the six pillars of iAMS: Help Desk Support, Functional & Technical Support, System Administration, Monitoring, Application Hosting, and Business Optimization & Innovation. A macro analysis of the European Union and North America shows that SAP implementations have already happened. Thus, most SAP projects are AMS projects. Being an SAP-qualified private cloud AMS partner, Cognitus provides a seamless transition from the implementation phase to AMS with a