Like many businesses, the Arbinger Institute revamped its business model on the fly during the pandemic. Unlike most, it redesigned its new headquarters building, which was under construction when the pandemic began, to reflect the new normal. That includes ensuring its staff and clients have fast, reliable network connectivity. Based in Farmington, Utah, the management training and consulting firm traditionally held live, in-person workshops, but during COVID-19, it switched to recorded and virtual events. To support that strategy, the Arbinger Institute last year added more studio space for broadcasting sessions while completing its new three-story office building, which opened early in 2021.