12/13/20 WorkersCompensation.com San Francisco, CA (WorkersCompensation.com) - The Department of Industrial Relations (DIR) and its Division of Workers' Compensation (DWC) today posted a progress report on the Department's Independent Medical Review (IMR) program. IMR is the medical dispute resolution process for the state's workers' compensation system that resolves disputes about the medical treatment of injured workers. The report describes IMR program activity in 2019, the seventh year since the program was implemented. The organization administering the program, Maximus Federal Services, Inc., received over 222,000 IMR applications, and issued almost 164,000 Final Determination Letters, each addressing one or more medical necessity disputes. Some highlights of the report: