“Today, I just want to hate.” Writer Alec MacGillis quotes these bitter words from Chris MacLarion, a former union steel worker in Sparrows Point, Maryland, who watched the decades-long decline of the plant, his livelihood and his dignity. In his new book Fulfillment — Winning and Losing in a One-Click America, MacGillis examines the source of MacLarion’s anger and the price we all pay for embracing the powerful technologies of convenience and control. MacGillis focuses on Amazon, now the largest employer in the United States and run by Jeff Bezos, the wealthiest man in the world. Fulfillment looks at how and why Amazon uses the intersecting spheres of economics and politics to its benefit while small communities, small businesses and workers bear the weight of its corporate power. The following interview with MacGillis from his home in Baltimore, Maryland, was edited for length and clarity.