18 February 2021 Home test kits can now be ordered over the phone by calling 119, without needing access to the internet NHS Test and Trace partnership with Royal National Institute of Blind People ( RNIB) to improve home testing service for people with visual impairments New video-call support service with specially trained NHS Test and Trace staff will assist people with vision impairments to test at home People who do not have access to the internet can now order PCR home testing kits over the phone by calling 119, without needing an email address or any other digital requirement. This means that people without access to the internet or digital services can order