David Jones appoints omnichannel director to unite in-store and digital Australian department store promotes GM of online to leadership ranks with remit to better connect physical and digital experiences Kate Bergin David Jones has appointed a new director of omnichannel to its leadership ranks as it works to bring bricks-and-mortar and digital experiences closer together.
The department store giant has promoted Kate Bergin from general manager of online to omnichannel director following the departure of its long-serving retail director, Aaron Faraguna. Bergin has spent the last three years in the online post and was previously David Jones’ head of strategy and the office of the CEO.