missing -- >> there's a distinction there. there's a distinction. >> right. >> some people thing they have loved ones there -- >> the cell service is spotty. >> hard to communicate. >> casey wian is there with our team in joplin, missouri, this morning. good morning, casey. >> yeah, good morning, ali. you know amid all this death and destruction, there are really some incredible stories of survival and peel beginning to put their lives back together. imagine surviving one of the worst tornadoes in u.s. history by holding on to a couple of dog crates while your home collapses around and on top of you. a beautiful house in a joplin, missouri, suburb, reduced to a memory. it belonged to jim and stacy richards who are just now telling a harrowing tale of survival. jim was at work when the tornado struck. >> i started to come home, i got a text from my wife. the first couple were gibberish. then finally it came through saying help, roof, under. >> reporter: then came a