they're incredibly diverse. that's why hillary is the best person absolutely in this race to represent that community, because she's somebody who's built her career on listening, on engaging and problem solving. not putting cookie cut answers out there that she thinks speaks for a huge bunch of americans. that's not what she's going to do. that's why she's going to represent that community and so many others in an informed and effective way. >> so to the extend that we have untrained minds going into the polls this morning who are literally. too ugly, too angry, what do you say to the voter who is saying it's hillary clinton. this e-mail stuff bothers me. i need to know that i can trust one of these people. she has been there a long time through a lot of things. i want something different. why is hillary clinton the choice for that person? >> well, i would say a couple reasons. i mean, i've known hillary clinton and had the great honor and privilege of calling her a mentor and working for her through 20 years. this may sound like one of those