the investigators will be looking at because it's highly unusual, in fact besides the comet back in britain in the 1950s, i can't think of another case where a brand-new aircraft has had two major incidents with multiple fatalities so soon after entries of service. >> so boeing has to be freaking out right now? >> no, they won't be. they will be doing what boeing does best, which is going through this methodically. recognizing there may be a problem, sending a team and they will be waiting to get information. maybe telemetry coming in already from the aircraft's computer systems that are being transmitted. they will be looking at the service record. it was a brand-new plane so there's almost nothing wrong with it. they will be looking at previous incidents or have any of the other crew reported problems with sensors, reading, computers. and ultimately they will have to wait like everybody else for the