buried, unaccounted for. i'm joined now by mary ella flores. thank you for joining us. >> my pleasure. >> you know people who were in that building. graciella, daughter estelle and parents. they were friends of yours. did you reach out to them? >> i opened my phone and, you know, naturally i'm looking at the news. that's something i do every morning and i sent graciella a message because i know it's surf side and she lives here. i didn't get a response at that point. i let it go. but then as i'm looking at the news and looking at the building more closely, i'm like, wait a minute, that's her building. so i texted her again. i start trying to call her. the phone goes straight to voice mail, doesn't ring at all. i called her multiple times, text messaged her, no response, which isn't like her. we always communicate regularly. there was always a response.