[ man ] we've been in the business over the course of four centuries. [ woman ] it was a family business back then, and it still feels like a family business now. the only people who knew about us were those in new england, that moment that we got our first web order... ♪ ...we could tell we were on the verge of something magical. all of a sudden it just felt like things were changing. we can use this to advertise to bakers everywhere. [ man ] browns summit, north carolina. crescent city, california. we had a package go to kathmandu once. the web has been the reason this entire section of the warehouse exists today. we were becoming more than this little flour company in vermont. [ woman ] we're all going after one common goal, which is to spread the joy of baking throughout the whole world. ♪