know? >> well, i realize the technology was either going to be our friend or enemy. >> i realized that three, four years ago, and i decided to make it our friend. he called me back, it was john mcgillicutti. he said, you have the authority to give me a temporary branch. go out and buy a card table and four chairs. when the people were stepping up and taking their money out -- >> isn't that wild? >> we had two people from that manufacturer's hanover -- >> you calmed people down, mickie. >> why not, i've been first many times, but this is a big one. >> it seems silly now, there was a time when mickie was first hunting for a job on wall street, she had the resume distributed under m.f. seibert.